Dennis Shelton

Chief Information Officer at MyCHN

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Dennis Shelton's Summary

Over 30 years of experience in providing IT support, infrastructure and implementations to improve business operations. Provided project improvements for systems administrations, matched systems to workflow needs, and improved business performance by reducing man-hour cost or data analytics to acquire additional support. Capable of managing others to handle a well rounded IT department to provide full compliment of IT Services. Areas of knowledge include Microsoft Windows environments, Linux server platforms, Virtual Machine environments, and various systems administration tools. Programming in Power Shell, PHP, Bash/Shell, Python, Javascript, CSS, and HTML. Experienced in SQL for MySQL, Postgres, and MS SQL Server. Integration of Sharepoint products along with Office 365 environments and associated authentication services including Azure AD. Provided Programming services for automation including backups, reporting, routine maintenance, and general tasks such as moving files to cloud environments. Deployed many phone systems services for VOIP such as Avaya, Vonage, and Vertical. Managed reporting for call centers and queues to track and measure progress. Developed policies and procedures to provide compliance and management of data and service implementations. Improved processes to be more efficient in many ways to accommodate daily activity routines. Managed and improved vendor relations.