Dillan Villa

Dynamic operations leader and Army veteran with 13 years of progressive leadership experience, now transitioning into the IT industry with a focus on leveraging technology to drive operational excellence. Adept at managing cross-functional teams and optimizing processes in high-pressure environments, I bring a unique blend of military discipline, strategic thinking, and a passion for technology. With an MBA and ITIL certification, I am well-equipped to manage IT projects, enhance service delivery, and align IT strategies with business goals. My strong background in project/program management and data analysis is complemented by a deep understanding of IT best practices, making me well-suited to lead initiatives that drive innovation and efficiency. As a Medical Operations Officer, I successfully led a team of 35+ Health Care Specialists, optimizing care for 500+ employees through advanced planning and execution. These experiences have honed my ability to thrive in complex, fast-paced environments, a skill set I’m excited to bring to the IT field. Committed to continuous learning, I am actively building my IT expertise and looking forward to contributing to a forward-thinking organization where I can apply my leadership skills, problem-solving abilities, and passion for technology to drive positive outcomes.

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