Jair Holler

• MBA in IT Strategic Management at Fundação Getulio Vargas (FGV), Computer Networks from Unilassale and System Programming Professional Qualification from SENAC. • Electronics Technical Degree from Fundação Liberato, bringing significant expertise in system architecture, strengthening the base knowledge for IT. • Successful experience in dealing with customers, internal and external customers as part of large corporate as well as a provider of IT services. • Experience coordinating IT team as an outsourced IT service provider and leading a company internal IT staff, targeting maximum team engaging. Able to bring to companies a professional appearance and procedures. • Strong at implementing quality procedures, especially in services, based on Cobit and ITIL frameworks. • Experience in implementing support-improving methodologies. Contract management and outsourced services. • Research, development and introduction of new technologies, and always interested in migration or implementing projects, as well as close interaction with manufacturers and partners. • Focused on team developing and management, leadership, strategic acting towards results assertiveness. • Experience in administrative, commercial and industrial routines and processes covering a whole business operation.

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