Jill Bustamante

Account Manager at Epicor

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Jill Bustamante's Summary

Career Summary Experienced national account executive with both start-up and established companies in the technical, medical, and home furnishing industries. Highly effective relationship skills. Key expertise and skills include: • Leadership & management • Account & client management • Sales & Marketing • Start-up company support • Operations management • Accounts payables • Database management and user-friendly applications • Training and end-user communications • Fluency in Spanish Employment History & Accomplishments DocbookMD, Austin, Texas 2010 - 2013 HIPAA Compliant Physician Communication Application Partnership Manager 2011 – 2013 • Handled all aspects of client relationship management functions, which included promoting enduring relationships with medical associations, sponsors and hospitals • Developed initial launch and integration plans with new and existing medical associations to build successful partnerships and maintain relationships • Trained medical association, sponsors and hospital executives to implement marketing programs / conducted bimonthly training calls for executives and physicians • Created promotional programs that optimized applications downloads and implemented reporting systems for partners • Built marketing plans with management for weekly, monthly and quarterly strategic goals / managed relationship with creative agency • Created monthly marketing calendar and coordinated email marketing campaigns for 200+ partners • Grew partnerships from 8 societies to 200 + in 2 years, leading to 13,000 application downloads Operations Manager 2010 - 2011 • Ran daily operations management to start-up company, including staff management • Managed all accounting aspects of business: invoicing, bank reconciliation, accounts payable and receivable and data entry in QuickBooks of all transactions