Robert M.

As a Sr. IT Director at Schwarz Partners, a manufacturing company with locations across the US, Mexico, and Guatemala, I have over 20 years of experience in IT, ranging from call center support to IT infrastructure management. I recently completed my master’s degree in information technology with a focus on cybersecurity, and I hold certifications with Microsoft, ITIL, and AWS. My mission is to provide a secure, productive, and customer-oriented IT environment that supports the company’s strategic initiatives and protects its assets. I lead and mentor a team of infrastructure and helpdesk engineers, both onsite and remote, and manage the annual budget for IT infrastructure and helpdesk. I also build and maintain relationships with internal and external stakeholders, vendors, and service providers, and oversee IT infrastructure projects from inception to completion. I monitor and respond to cybersecurity threats, ensure adequate cyber insurance coverage, and implement policies and procedures to prevent data loss and malware infection. I work collaboratively with executive leadership and other departments to align IT resources and deliver value.

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