Susanne Fuglsang Rasmussen

My personality is outgoing and positive. I find it easy to communicate with all kinds of people. Finding solutions to make customers happy and ensure an optimal way to solve problems that is my daily goal. I am very productive and focus on keeping deadlines in a busy day with multiple tasks. Sales key competences: * Coordination of orders, shipping, after sales service and follow up - ensuring excellent customer service. * Proactive sales such as canvas and direct mail campaigns. * Ensuring the customer service is fast, reliable and shipping on time. * More than 28 years of experience in international sales: German, English and a bit of French. Marketing key competences: * Webmaster (Sitecore, Joomla, DynamicWeb, Typo3, Danaweb etc.) focus on SEO, SEM, Adwords. * Maintaining and optimizing a webshop of more than 4000 items. * Create newsletters in Danish, English and German - knowledge of HTML. * Experienced user (more than 10 years and daily use) of Indesign, Photoshop, Illustrator - creating marketing for web and print * Creating campaigns (BTC/BTB) in coordination with sales and PM (competitions, events, campaigns) * Production of brochures, user manuals, flyers, cases, posters, pricelists, postcards using Indesign/Photoshop. * Develop multiple iPaper Catalogues for shopping as well as for inspiration on web * Interactive catalogues in Indesign for iPad used as selling tool by sales staff. * Coordination/management of projects such as events, seminars, CRM, Directmail-campaigns.

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