Anna Pullman

Director of IT Operations at CleanSlate Technology Group

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Anna Pullman's Summary

Innovative, results-driven technical leader with 30 years of experience implementing technical solutions, leading teams, and delivering on projects that improve business efficiencies, secure business data, increase service levels, and reduce costs. • Versed in IT infrastructure from network closet to end-user providing quality service end-end. • Service delivery focused to guide adoption and usability. • Effective leader with a team mindset – direct, teach, listen, and drive. • Proven expertise in developing operational strategies and concepts. • Deliver projects on-time, within budget and with minimal disruption to critical business processes. • Accomplished technical and applications generalist, skilled at working with corporate leaders to bridge the gap between business objectives, technology capabilities and protecting the business. • Proactive problem solver, implementing solutions with careful consideration to the bottom line, long-range goals, feasibility, and ease of use. • Strong analytical skillset to research, troubleshoot and translate complex technical information to end-users at all levels. • Security focused with a balance of delivery and usability. • Manage teams to drive technical and business solutions covering cloud, collaborative, desktop management, and service delivery solutions. • Proven track record of maintaining a high availability for critical application environments maintaining 99.998% availability • Develop business recovery processes and successful testing. • Develop workflows and deliver user access management and access delivery and audits. • Managed vendor relations to drive service and solutions. • Bring an understanding and appreciation for government regulations as it pertains to SEC, HIPPA, NASD and FDA.