Itchelle Sarias

Executive Assistant to CEO and Office Coordinator at Worldfield Real Estate

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Itchelle Sarias's Summary

- Excels in managing complex schedules, ensuring optimal time management as an Executive Assistant to the CEO. Coordinating daily appointments, executive meetings, including preparing agendas, taking minutes and maintaining the highest level of confidentiality and professionalism. Plays a critical role in supporting administrative and executive leadership and facilitating strategic initiatives for seamless daily office operations. Strong background in office management and organizational skills. With a proactive approach, versatility and keen attention to detail which is instrumental in enhancing the productivity and efficiency. - Experienced Customer Service Executive and Receptionist in Dubai from 2019-2023 with a proven track record in enhancing client satisfaction and streamlining front desk operations from a prestigious beauty industry. Skilled in appointment scheduling, customer service excellence, client retention and achieving sales target through upselling products and services. Adept at managing transactions, maintaining a welcoming environment, and coordinating with the staff to ensure a top-notch client experience for both in-salon and HomeServices. Known for improving booking efficiency, boosting product sales, and developing effective client feedback systems to drive continuous service improvement. - Dynamic Tele-Sales Executive with an extensive experience in driving sales, building strong client relationships within the telecommunications industry for one of the Du channel partners from 2017-2019. Proven expertise in outbound sales, lead generation, and closing deals with potential and existing Du customers specifically, business enterprise. Proficient at communicating value propositions, negotiating terms, and resolving client objections to achieve and exceed sales targets. Recognized for increasing sales revenue, implementing effective lead generation, and ranked as a top performer. Committed to delivering exceptional customer service and contributing to the business growth. - Dedicated Customer Service Associate for a New York Based medical insurance company in one of the esteemed BPO industry in the Philippines from 2015-2016. Skilled in assisting policyholder's inquiries, claims processing, and policy details, ensuring high levels of customer satisfaction. Expert in resolving complex issues and maintaining accurate records. Known for achieving high customer satisfaction scores and streamlining processes to enhance service efficiency. Committed to providing accurate information, compassionate and professional support to clients.