Matthew Tayag

People Operations Analyst at Apple

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Matthew Tayag's Summary

I am a motivated professional and recent graduate with strategic communication and project management experience in various sectors, including technology. Recognized for demonstrating a natural aptitude for mentoring and motivating high-performing teams, as well as for driving continuous improvement and efficiently resolving complex issues. Professional focal points include schedule planning, customer service, strategic communication, issue resolution, data analysis, sales, staff training and development, quality assurance, team leadership, technology solutions, and project management. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, critical thinking skills, as well as business acumen, process optimization, client relationship management and resource management to support efficiency and maximum returns. Currently, I am a Resource Operations Analyst with Apple. Under my leadership, I ensure alignment between scheduling processes and established guidelines and best practices. I also handle account management responsibilities for both small and large business clients. In addition, I liaise with senior leadership, stakeholders, and cross-functional teams to ensure the company’s scheduling support structure is driving the business forward with minimal expenditures. Colleagues describe me as a progressive, driven, down-to-earth, technical and leadership expert who can be relied on to offer superior solutions that deliver impactful results on time and under budget.