Mohamed Shoaib

Director Strategy Business Development at ccc by stc

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Mohamed Shoaib's Summary

In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Employee and Customer loyalty are always impacted when you employ the right service to represent you when assisting your valued employees and customers. My long term experience in the service industry, Strategy and Business Development has taught me how to meet and exceed each customer's expectations with service that sells! And also will assist me in meeting employees' expectations. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of our business through these loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times. I am an excellent trainer who achieves ongoing success with teams by building morale, maintaining teams' self-confidence and training them to build the sale and delivering an outstanding level of Customer Satisfaction by improving their people skills. Specialties: Strategy, Digital Transformation, Business Development, Customer Experience Management, Customer Life Cycle, Account Management, Advertising, budgeting, Contact Center Management, Coaching, Communication Skills, Computer Skills, Customer Relations, Hiring, Leadership, Logistics, Marketing, Performance Analysis, Problem-solving, Project Management, Managerial & Strategic skills,