Pranali Madav

Head of Facilities at Keolis.MHI

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Pranali Madav's Summary

As Head of Facilities for Dubai Metro, I am responsible for the delivery of the Facility Management strategy for the world-class Dubai Metro system. With almost two decades of experience in facility management within the Transport, Retail and Hospitality industries, I have refined my skills by leading transformational changes. Having worked on both sides of the work stream managing clients and being the client, I understand what is expected. I have a proven track record for leading operations and handling contracts within budget whilst building effective client relationships and exceeding management expectations for prestigious projects such as Dubai Metro, Dubai Tram, Dubai Festival City and the hospitality industry. Further to this I am deft in handling large-scale operations whilst efficiently planning resources, monitoring operations and carrying out continuous improvements through innovation. Having worked on various pre-opening projects; I specialize in setting up contracts with excellent interpersonal skills and an ability to form strong business relationships with clients and team members, facilitating smooth service delivery processes by maintaining the highest standards.