Priyadarshini Balakrishnan

Head of HR at TrackDfect

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Priyadarshini Balakrishnan's Summary

Overall 6 & 1/2 years of experience, 3.7 yrs in Publishing & E-learning industry and 3 yrs in HR & Operations field. To thrive as a successful professional with well established experts-driven team achieving business results. Publishing and E-learning - Proofreading process -Content editing for spelling, typos and grammar, Validating the logical structure of sentences and examining for clarity and style consistency, Performing content match and sense read based on the stylesheet, sample design, copyedited manuscript, art log manuscript and proof pages, Inspection of stack, loose lines, tight lines and Proper nouns, Validating cross-chapter references, Ensuring consistency in capitalization, Fixing headings and captions, punctuation, abbreviation, keywords and numerals, Checking for punctuation, hyphenation and subject-verb disagreement. E-learning process -IRDA Certified -Designing the Insurance course and content development, Content editing and reviewing, Preparing Powerpoint slides for content delivery through Online V-SAT platform. HR - Post-Recruitment activities– Joining formalities and Induction, Releasing offer letter, Attendance maintenance and Payroll, Exit formalities (Conducting exit interview, Issuing relieving letter). Operations - Monitoring calls and Auditing reports for QC-Operations team based on standard QC parameters and checklist framed by client, Report writing – providing coaching comments when required and putting forth suggestions for rendering good customer support and process improvement.