Eric M.

I lead successful IT Support and Engineering teams for in-person and hybrid work organizations with more than 8 years of management experience. I've been a strategic partner for security & regulatory audits, automating User Lifecycle Management, updating Business Continuity Protocols, and more than 6 global office moves. While at Two Sigma Insurance Quantified, a startup which provides a commercial Property & Casualty Insurance SaaS app, I built the SOC 2-compliant end-user support function from scratch in a Mac and cloud environment. As the Systems Support Engineering Manager at Two Sigma Investments, I hired, developed, and scaled the IT help desk while the total number of employees more than tripled. I use my communication and problem-solving skills to collaborate with key partners across an organization (in HR, Procurement, Sales & Marketing, Engineering, etc.) to define the requirements for a process or technology and guide my team to deliver a cost-optimized solution. My prioritization and project management abilities help me effectively coordinate incidents, and re-assign quarterly OKRs as conditions change. My favorite part of being a leader is fitting together the puzzle pieces to ensure my team is addressing real business needs while I support the growth of the people on my team by aligning their work with their career goals.

What company does Eric M. work for?

What is Eric M. role in Upside?

What is Eric M.’s email address?

What is Eric M.'s business email address?

Where is Eric M. based?

What industry does Eric M. work in?

Who is Upside's Director of IT?